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We ship to U.S. addresses only.
Customer Service
- We are here to assist you with your questions or concerns.
- Email: cmo.contact@gmail.com
- Our goals are to serve you with the highest level of customer service and to provide beautiful, hand-crafted items at affordable prices!
- New items are added frequently so stop by often to see what we have for you.
Privacy
- Your information is safe with us.
- We will never share or sell any of your personal information.
- Contact information provided by the buyer is used solely for completing the order.
Ordering
- Please examine the image and description of the items of interest to you.
- We have endeavored to photograph and describe all items as accurately as possible.
- Please be aware that colors can display differently on various monitors due to environment, monitor settings, and browsers.
Payments
- The following payment types are accepted through our PayPal shopping cart, a secure payment system:
- We do not accept payment by check, money order, or C.O.D.
Shipping
- FREE SHIPPING to U.S. addresses on orders of $50.00 or more.
- On orders of $49.99 or less to U.S. addresses, shipping is $8.00.
- All shipments are INSURED and sent with DELIVERY CONFIRMATION.
- If your order was damaged in shipment, notify the carrier immediately.
- If you need express delivery service, please let us know so that we can issue an additional shipping fee invoice.
- Your order, with the exception of custom-made items, will ship within 5 business days of receiving your payment.
- Custom-made items will ship within 12 business days of receiving your payment.
- We ship your order via the best ground method based on your address and total order weight.
Return/Exchange Policy
Creative Mind Originals has a No Questions Asked return policy, provided the following conditions are met.
RETURNS
EXCHANGES
Creative Mind Originals has a No Questions Asked return policy, provided the following conditions are met.
RETURNS
- Notify us via the Contact Us page of your intent to return an item.
- All returns for refunds must be made within 14 days of delivery, as verified through carrier's tracking system.
- Refunds are issued for the price of the returned merchandise only.
- The item must be in brand-new and unused condition, include the original packaging, and be in the same condition as when received.
- Our Returns Address is: Christine Olson, 23298 State Route 267, Friendsville, PA 18818. Do not send to NY address.
- We recommend shipping returned items via USPS with Delivery Confirmation. This is for your protection.
- You pay for the return shipping.
- When we receive the item, in originally shipped condition, your refund will be processed in the same manner as the original payment.
- We do not accept returns after 14 days.
EXCHANGES
- Notify us via the Contact Us page of your intent to return an item for exchange.
- All returns for exchange must be made within 14 days of delivery, as verified through carrier's tracking system.
- Exchange values are for the price of the returned merchandise only.
- The returned item must be in new and unused condition, include the original packaging, and be in the same condition as when received.
- Our Returns Address is: Christine Olson, 23298 State Route 267, Friendsville, PA 18818. Do not send to NY address.
- We recommend shipping returned items via USPS with Delivery Confirmation. This is for your protection.
- You pay for the return shipping.
- When we receive the item, in originally shipped condition, your exchange will be processed.
- You pay any shipping fees to send the replacement item, to be paid for in the same manner as the original payment.
- We do not accept returns for exchange after 14 days.
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